We Asked, You Said, We Did

Below are some of the issues we have recently consulted on and their outcomes.

We Asked

We asked you for your thoughts and comments on the proposed Healthy and Active Children Strategy for Arlen Hill.

You Said

We received nearly 500 responses from a broad range of service users, stakeholders and private citizens.

The main points of feedback were:

  1. The questions in this consultation could have been better structured to elecit the kind of feedback that you felt was necessary.
  2. Staff may find it difficult to work with a broad age range of children. You felt developmental specialists would be preferable.
  3. Schedule in some weekend and evening clinics to support those parents working full time.

We Did

  1. Following the consultation we ran a facilitated focus group and invited those participants who said they wanted to say more to ensure they were represented in the service specification.
  2. We clarified that we would not expect all Healthy Child Programme staff to be working across the whole age range as a matter our course, and that each member of staff would work across the age group most suited to their skills.
  3. We have included in the service specification that the provider should provide services available at locations and times that suit the service user.